Information Collection and Use
The level of personally identifiable information collected by NMHIC varies depending on your request. The gathering of this information is designed with you in mind so that we can better service the products we offer you.
We will ask you to provide personally identifiable information to us when you enroll for coverage and when you purchase an insurance policy through us. For example, when you request a quote or enroll for an insurance policy through NMHIC, we will ask you to provide your name, home address, mailing address, telephone number, e-mail address, mobile home description, date of birth, coverage information, and discount eligibility information. This information will be provided to the insurance company when you purchase an insurance policy so they can establish you as a policyholder. When you request an estimate through NMHIC, we will ask you to provide your name, phone number, e-mail address and zip code for your home address. The information NMHIC collects is used to provide policy quotes, administer insurance policies, and answer questions or concerns. We will also ask you to provide certain personally identifiable information to us when you send e-mail communications to us from this website. For example, when you request to contact NMHIC, we will ask you to provide your name, phone number and e-mail address. NMHIC may use the information provided by you to deliver text or SMS messages for communication purposes in relation to insurance transactions and quoting. You may request to opt out of receiving text or SMS messages at any time. We will maintain a record of your information so we can provide you with these and other policyholder services.
NMHIC may help you facilitate payment of the initial premium payment on policies you purchase through NMHIC. If that occurs, you me be given the option to pay the policy premiums with your credit card or personal check. If you use your credit card to pay the premium, NMHIC will not keep your credit card information on file after your purchase has been authorized. If you pay the premium using a personal check, we may keep a copy of the check in your file with us.
Personally identifiable information you have provided is limited to employees and agents of NMHIC who need to know that information in order to service your requests. The employees of NMHIC have been instructed on maintaining the privacy of customers and the importance of protecting the customer’s personally identifiable information.
By using NMHIC’s website, we are able to log general statistical information, including but not limited to the domain name, IP address and browser type of our website visitors. With the information gathered, we are better able to create a customized experience for your visit to our website. The logged information does not contain personally identifiable information, such as name, address, and telephone numbers, and it is used only in the aggregate.
The NMHIC website is designed to give our customers, prospective customers, and visitors a confidential means of gathering information about our Company, services and products and for doing business with us over the Internet. Our website will only collect personally identifiable information that you voluntarily provide in order for us to service your request. If you have provided personally identifiable information on our website in order to obtain a policy quote, to administer your insurance policies, or to ask us a question, we may need to share that information with authorized third parties if necessary to service your request. We do not sell any customer information to mailing list companies or telemarketing companies.
We may disclose personally identifiable information when required by law or in the good-faith belief that such action is necessary in order to conform with applicable laws and regulations. In addition, if we collect information in connection with a survey, we shall specify those survey questions that are designed to obtain information solely for marketing or research purposes in connection with an insurance transaction as permitted by applicable laws and regulations.
We may use session cookies that temporarily remain in your browser or device until you leave our website as a tool to carry forward your input information during the application, quotation, or enrollment process. This enables you to input your information once and have the information appear later during the application, enrollment, or quotation process. These sessions cookies are deleted from your browser or device once you leave our website. Should you return to our website for a new session, you may be issued a new cookie and should not be recognized as a visitor from a previous visit or session.
Your IP Address
We may use your IP address to help diagnose matters with our server and to administer our website. Your IP address is used to gather broad demographic information. This site may collect other information such as browser type, platform, and connection speed.
Our website provides you with the opportunity to opt-in to receiving communications from us at certain points where we request information about you. If you wish to opt-out of receiving such communications from us, you will remain in our database and identified as having a “no contact” status. You may also request that we remove you from our database entirely.
The services provided through our website are not intended for use by children, especially those under 13. No one under the age of 13 should provide any personally identifiable information through our website. Minors under the age of 18 are not permitted to make transactions through our website. Notwithstanding these prohibitions, if your children disclose information about themselves through our website, consequences may occur that are not intended for children. We endeavor to prevent the collection of personally identifiable information from someone under 13. However, if it is discovered that we have unintentionally collected information from someone under 13 we will delete that information promptly.
NMHIC maintains physical, electronic, and procedural safeguards designed to protect your personally identifiable information against accidental or unlawful loss, misuse, alteration, disclosure, access or other forms of processing in accordance with applicable laws and regulations. NMHIC retains the information collected for as long as required or permitted by law or regulation. However, NMHIC cannot guarantee that there will not be a breach of these safeguards, and NMHIC and its affiliates shall not be responsible for any breach of these safeguards or for the actions of any third parties. Nor can NMHIC guarantee the security of your information transmitted to NMHIC or its affiliates using the Internet. Any such transmission is at your own risk, and you are responsible for ensuring that any personally identifiable information that you send to NMHIC is sent securely.
National Mobile Home Insurance Company
3135 S Price Rd #113
Chandler, AZ 85248
Last modified on: December 19, 2019